Privacy Policy
This policy is effective as of January 1st 2025.
Privacy Policy
Last Updated: January 1st 2025
This Privacy Policy outlines how TradeBookers (“we,” “us,” or “our”) collects, uses, and protects any personal data you provide when using our website and services.
TradeBookers is a trading name operated by Daniel Winn, a sole trader based in the United Kingdom at:
80 Aylesford Avenue
Beckenham, Kent
BR3 3SA
United Kingdom
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
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1. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information – such as your name, phone number, email address, business name, and address.
- Service-Related Information – including details about your business, services required, call and appointment data.
- Technical Data – IP address, browser type, device type, and usage patterns via cookies or analytics tools.
- Payment Information – if you subscribe to our services (processed via secure third-party payment providers).
- Communication Records – such as call recordings, chat logs, and emails for quality assurance and service delivery.
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2. How We Use Your Information
We use your data to:
- Provide, manage, and improve our services.
- Communicate with you about services, updates, offers, or support.
- Deliver AI chatbot or voice assistant services on your behalf (if applicable).
- Carry out internal business analytics and reporting.
- Comply with legal obligations and enforce our terms and conditions.
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3. Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on one or more of the following lawful bases:
- Consent – where you have given explicit consent.
- Contractual necessity – to fulfill a service contract with you.
- Legitimate interests – to improve our services or communicate relevant offers.
- Legal obligation – to comply with UK laws and tax regulations.
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4. How We Store and Protect Your Information
Your data is stored on secure servers and cloud platforms compliant with industry standards. We implement appropriate technical and organisational security measures to protect your personal data from unauthorized access, misuse, or disclosure.
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5. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
- Third-party service providers who support our services (e.g., payment processors, marketing platforms, analytics tools).
- Subcontractors or freelancers who work with us under strict confidentiality agreements.
- Legal authorities, if required by law.
Any third-party partners are vetted for GDPR compliance.
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6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
You can request deletion of your data at any time by contacting us (see Section 9).
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7. Your Data Rights
As a UK resident, you have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your data.
- Object to processing for direct marketing.
- Restrict processing in certain circumstances.
- Request data portability.
To exercise any of these rights, please contact us (see Section 9).
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8. Cookies
Our website may use cookies and similar technologies to enhance user experience and gather analytics. You can modify your browser settings to decline cookies if preferred.
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9. Contact Us
If you have questions, concerns, or requests related to your personal data or this policy, please contact:
Daniel Winn
Operator of TradeBookers
Contact Page
Address: 80 Aylesford Avenue, Beckenham, Kent, BR3 3SA, United Kingdom
If you’re unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at [ico.org.uk](https://ico.org.uk).
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
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Cookie policy
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.
This document was last updated on January 1st 2025
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